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Itchen College IT Support Portal

How can we help?

Additional IT Support & Services

IT KNOWLEDGE BASE & HOW TO GUIDES

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Our Knowledge Base is our resource for step-by-step guides, troubleshooting instructions, and solutions to common technical issues.

CYBER AWARENESS TRAINING

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To access your IT Cyber Awareness Training please use the login link below and select the
Sign in with Google option.

DIGITAL TRAINING
& DEVELOPMENT

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To request IT related digital training, please raise a request by sending an email to: 

digitaltraining@itchen.ac.uk

DSE & WORKPLACE ASSESSMENTS

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If you need a DSE assessment, please contact the IT Support department. To make an official request, send an email to:


dse@itchen.ac.uk

IT SUPPORT POLICIES

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View all IT Support policies for Itchen College.
 

Access to these policies is restricted to authorised students and staff.

GUEST WIFI/IT ACCESS REQUEST

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If you have arranged for a visitor who requires WIFI or access to an IT resource, please complete the form before their visit. This will allow the team sufficient time to arrange the appropriate access and ensure everything is in place for their arrival.

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RAISE A TICKET

To raise a ticket simply send an email to: ithelpdesk@itchen.ac.uk

Create a Ticket
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ONSITE SUPPORT

The IT Support Team are based in S37.

More Details
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REMOTE SUPPORT

Get remote support from our IT Support team.

Start Session
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PHONE SUPPORT

External: 023 8043 5636 - 254
Internal: 254

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CHAT SUPPORT

Chat support is currently
in development. This feature will be released in the near future.

Useful Resources

NCSC

The National Cyber Security Centre - Making the UK the safest place to live and work online.

Visit NCSC

Internet Matters

The National Cyber Security Centre - Making the UK the safest place to live and work online.

Visit Internet Matter
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www.itchen.ac.uk

023 8043 5636
IT Extension: 254

Middle Road

Bitterne
Southampton
SO19 7TB

This portal was designed and is maintained by the Head of IT - Itchen Sixth Form College - Version: 2026.09

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